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TRAINING CLASSES
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at Chick-fil-A, we offer a variety of training classes for team members to grow and develop along their Chick-fil-A career journey. classes are usually 1-2 hours in duration. 
 
scroll below to see a description of each class and to sign up to attend your next training session. 

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Chick-fil-A 101

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This is our orientation class for all new hires.  in this class you will learn more about our vision and values, policies and procedures, and restaurants and food safety.  This class will be held every other month.

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Hospitality 101

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This is our introduction to hospitality class.  In this class you will learn more about the create raving fans strategy, our recipe for service, and how to create meaningful experiences with our guests.  This class is scheduled as interest is expressed amongst team members.

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OPERATIONS 101

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This is our introduction to operations class.  In this class you will learn more about the various lenses of quality and customer experience, focus on food safety, how to excel at execution, proper equipment use and maintenance, and waste management. This class is scheduled as interest is expressed amongst team members.

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LEADERSHIP 101

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This is our introduction to leadership class.  in this class you will learn more about being an ambassador of the vision, traits of a good leader, seeing the bigger picture, guest recovery and team member coaching. This class is scheduled as interest is expressed amongst team members.

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LEADERSHIP 201

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this is our advanced leadership class.  in this class you will learn more about the serve leadership model, being a food safety champion, and keys to career success. This class is scheduled as interest is expressed amongst team members.

Chick-Fil-A Murphy

117 E FM 544

Murphy, TX 75094

972-509-2700

Chick-Fil-A Wylie

400 SH-78 S

Wylie, TX 75098

972-442-8035

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CREATING A CARING CULTURE

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